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Frequently Asked Questions

I can't find what i want. What next?

We try to keep our documentation up to date and review it regularly. You should speak with one of our experts if you cannot find the instructions on the documentation page. Contact us via your Worklerr Account or simply send us an email on worklerrteam@gmail.com. We aim to respond within 2 working days. Please be aware that if it urgent, please use the appeal form from your worklerr account click here (Urgent requests or project-related enquiries only)

How long does it take to get a response?

We take all contacts and inquiries very seriously, depending on the volume at a given period, we generally respond within 2 working days.

What are your Fees structure?

We have a comprehensive breakdown of our fees and charges on Worklerr. Fess and charges include:

  • Gig fee
  • Transaction fee
  • Pro services
  • Gig boost
  • Profile boost
  • Worklerr Verified
  • Gig Ad

The updated fees for the above list can be found here:

What is the process for updatinf profile?

Updating your profile is your responsibility to keep your profile up to date and keep the community informed of any changes. To update profile, kindly visit your buyer dashboard. Please be aware that username cannot be updated once its set.

To update your Seller profile, click on seller Profile on the settings page of the seller dashboard.