Worklerr Fees & Charges: A Complete Guide
Worklerr Fees & Charges: A Complete Guide
Introduction
At Worklerr, we strive to maintain a transparent and fair pricing structure for both buyers and sellers. Our fees ensure that we continue providing a secure, high-quality freelance marketplace while keeping costs reasonable.
This guide outlines the different fees involved when using Worklerr, including transaction fees, platform fees, maintenance charges, and cancellation fees.
Understanding Worklerr’s Fee Structure
Worklerr applies different fees based on transactions. Here’s a breakdown of our charges:
| Fee Type | Amount | Applies To | Description |
|---|---|---|---|
| Transaction Fee | 2% of order value | Buyers | A charge applied to each order, covering payment processing costs. |
| Platform Fee | 9% of order value | Sellers | Helps maintain the Worklerr platform, providing security, support, and continuous improvements. |
| Maintenance & Service Fee | 1% of order value | Sellers | Covers routine maintenance and platform service enhancements. |
| Protection Guarantee Fee | 0% | Sellers | Worklerr does not charge an additional protection fee. Buyers and sellers are covered by Worklerr’s built-in protection policies. |
| Cancellation Fee | 10% of order value | Buyers (after project starts) | If a buyer cancels after the project has started, a 10% fee compensates the seller for their time and work. Cancellations before the project starts are free. |
How Worklerr Fees Are Applied
For Buyers:
When you place an order on Worklerr, the total cost includes:
- Service Price – The gig’s original price set by the seller.
- Transaction Fee (2% of order value) – Applied per order.
- Cancellation Fee (if applicable) – If canceling after the project starts.
Example Breakdown for a Buyer:
Let’s say you purchase a service that costs £50.
| Charge Type | Calculation | Final Cost |
|---|---|---|
| Service Price | £50 | £50 |
| Transaction Fee (2%) | £1 | £1 |
| Total Cost | £51 |
Thus, you will pay £51 for a £50 service, including the transaction fee.
For Sellers:
- Worklerr does not charge any listing fees.
- When an order is completed and the buyer approves the delivery, a 10% total fee (9% platform fee + 1% maintenance fee) is deducted from the seller’s earnings.
- Payouts are processed through Stripe, and sellers can access their funds directly from their Worklerr Seller Dashboard.
- If a dispute arises and the buyer is refunded, the amount will be debited from the seller’s Stripe account.
Example Breakdown for a Seller:
| Order Value | Fees Deducted by Worklerr (10%) | Seller Receives |
|---|---|---|
| £50 | £5 | £45 |
| £100 | £10 | £90 |
Sellers keep 90% of their earnings after platform and maintenance fees are applied.
Refund & Cancellation Fees
- If an order is canceled before it reaches ‘In Progress’, the buyer receives a full refund (including transaction fees).
- If canceled after the project has started, a 10% cancellation fee is charged, and the seller receives compensation.
- If the buyer and seller dispute a cancellation, Worklerr’s Dispute Team will review and decide the refund amount.
- Sellers cannot be charged for refunds unless a dispute is ruled in the buyer’s favor.
Worklerr’s Competitive Advantage
Unlike other freelance platforms that charge 20% or more in service fees for sellers, Worklerr ensures that sellers retain 90% of their earnings. Additionally, we maintain low buyer fees compared to competitors, making our marketplace cost-effective for all users.
Comparison with Other Platforms:
| Platform | Buyer Fees | Seller Fees |
|---|---|---|
| Worklerr | 2% transaction fee | 10% |
| Fiverr | £2 (orders under $40) + 5% total | 20% |
| Upwork | 5-10% service fee | 5-20% |
| PeoplePerHour | £0.60 + 10% total | 20% |
As shown, Worklerr offers one of the lowest fee structures while providing a secure and reliable platform for freelancers and buyers alike.
Frequently Asked Questions (FAQs)
1. Why does Worklerr charge a transaction fee?
The 2% transaction fee helps cover payment processing costs, ensuring secure transactions.
2. Are there any hidden charges?
No. Worklerr maintains a transparent fee structure, and all applicable fees are visible before completing a purchase.
3. How are sellers paid?
Sellers receive 90% of the order amount directly to their Stripe account once the project is marked as completed.
4. Can I get a refund on fees if I cancel an order?
- If canceled before ‘In Progress’, buyers get a full refund, including fees.
- If canceled after work has started, a 10% fee is deducted, and the seller is compensated.
5. Are there withdrawal fees for sellers?
No. Worklerr does not charge sellers for withdrawals. However, Stripe may have standard payout processing fees.
Final Thoughts
Worklerr is committed to keeping our platform affordable, transparent, and fair. With low fees for buyers and a competitive 10% seller fee, freelancers can maximize their earnings while buyers enjoy cost-effective services.
For further assistance, visit our Help Center at help.worklerr.com or contact us at worklerrteam@gmail.com.
Join Worklerr today and enjoy a low-cost freelance marketplace!