Worklerr Chat Rules and Guidelines – Ensuring a Safe and Professional Marketplace

At Worklerr, we prioritize safety, professionalism, and trust to create a positive experience for both buyers and sellers. Our chat feature is designed to streamline communication regarding projects and ensure that all transactions are conducted securely on our platform.

To maintain this standard, we have strict chat rules in place. Violating these rules can result in an immediate account ban, the loss of funds, and possible removal from the platform. Please read the following guidelines carefully to avoid any issues.

🚫 Prohibited Behavior in Worklerr Chat

The chat feature is exclusively for discussing project details and ensuring smooth order completion. Any misuse or violation of the following rules can result in a permanent account ban:

1. Off-Platform Transactions (Strictly Forbidden)

• Discussing or suggesting payments outside Worklerr is strictly prohibited.
• Requesting buyers/sellers to pay via bank transfer, PayPal, or any other external platform is not allowed.
• Directing users to complete projects or services outside of Worklerr is considered an attempt to bypass platform fees, which is a severe violation.

Why This Is Important:
Taking payments off the platform risks fraud, non-payment, and a lack of buyer/seller protection. It also violates our platform policies, which are in place to protect all parties involved.

2. Sharing Contact Details & External Links

• Sharing your phone number, email, WhatsApp, Telegram, or any other contact information is not allowed.
• Posting personal websites, social media accounts, or external portfolio links is prohibited.
• Sending links to payment pages or other freelance platforms is also forbidden.

Exception:
Only links to files relevant to the order (like Google Drive, Dropbox) are permitted.

3. Irrelevant or Unprofessional Conversations

• Keep all chat discussions related to the gig or project you are working on.
• Avoid personal conversations, flirting, or discussing unrelated topics.
• Spamming the chat with repeated messages, advertisements, or promotional content is not allowed.

4. Threats, Harassment, and Abuse

• Any form of harassment, bullying, threats, or abusive language will not be tolerated.
• Threatening a buyer/seller’s life, safety, or property is a severe offense that will lead to instant account termination.
• Using aggressive language or making demands in an unprofessional manner is not acceptable.

5. Fake, Malicious, or Scam Links

• Sharing links to phishing websites, malware, or scams will lead to an instant account ban.
• Do not trick users into clicking unsafe links or attempt to steal personal information.

6. Misleading or Dishonest Communication

• Lying about your skills, work status, or order progress is unacceptable.
• Falsely promising results you cannot deliver can lead to penalties or account suspension.

⚠️ Consequences of Violations

If you violate any of the above chat rules, Worklerr will take immediate action:

1. Instant Account Ban – Your account will be suspended immediately, and you will lose access to ongoing projects and future work.
2. Funds Released if Found Guilty – Any uncleared funds in your account may be released to the other party if an internal investigation confirms you violated the rules.
3. Right to Appeal – You have the right to appeal if you believe the ban was made in error.
   • Submit an appeal by visiting https://worklerr.com/appeal.
   • If your appeal is accepted, your account may be reinstated and funds cleared.

🔄 Appeal Process – How to Request a Review

If you believe your account was wrongly banned, follow these steps:

1. Visit https://worklerr.com/appeal.
2. Submit your appeal form, explaining your side of the situation.
3. Our administrative team will review your case, and you will receive feedback via email.

If your appeal is approved:

• Your account may be restored, and your funds will be cleared.

If your appeal is rejected:

• The ban will remain permanent, and uncleared funds may be forfeited.

✅ Best Practices for Using Worklerr Chat

To ensure you have a smooth and successful experience on Worklerr, follow these tips:

• Keep conversations professional and strictly related to work.
• Avoid personal topics or off-platform discussions.
• Clarify project details before accepting an order.
• Report any suspicious activity or offensive behavior to support.
• Respect all users, regardless of nationality, race, gender, or religion.

🚨 Reporting Violations

If you encounter a user violating any of these rules, report the conversation immediately using the “Report User” button in the chat window.

Final Reminder

These rules are designed to protect both buyers and sellers while maintaining Worklerr as a trusted platform. Breaking any rule can lead to losing your account and earnings. Stay professional, respect others, and focus on building your freelance career successfully.

🔗 Appeal a ban: https://worklerr.com/appeal
📞 Need help? Contact our support team anytime.